Privacy Policy

Last updated: March 24, 2026

paulinedebo (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your information when you visit our website, paulinedebo an account, place an order, contact us, or otherwise use our ecommerce services.

1. Data We Collect

We may collect information that you provide directly to us, including your name, email address, telephone number, billing address, shipping address, account details, order information, product preferences, and messages sent to customer support.

When you make a purchase, payment information is collected and processed securely by our payment service provider, Stripe. We do not directly store your full payment card number, card verification code, or other complete card credentials.

We may also automatically collect technical information, such as your IP address, browser type, device type, operating system, referring pages, pages viewed, approximate location, and information about how you interact with our website.

2. How We Use Your Data

We use personal information to:

• Process payments, orders, deliveries, returns, and refunds;
• paulinedebo and manage customer accounts;
• Send order confirmations, shipping updates, and service-related messages;
• Respond to questions and provide customer support;
• Prevent fraud, unauthorized transactions, abuse, and security incidents;
• Maintain and improve our website, products, and services;
• Comply with tax, accounting, legal, and regulatory obligations;
• Send promotional communications where you have consented or where otherwise permitted by law.

Where applicable, we process personal data based on the performance of a contract, compliance with legal obligations, our legitimate interests in operating and securing our business, or your consent.

3. Payments and Stripe

Payments are processed by Stripe and may be subject to Stripe’s terms and privacy practices. Stripe may collect payment details, billing information, device information, and transaction data to process payments, prevent fraud, and comply with legal obligations.

We may share order and transaction information with Stripe where necessary to complete a payment, issue a refund, manage a dispute, or detect fraudulent activity. Stripe’s handling of personal information is governed by its own privacy policy, available at https://stripe.com/privacy.

4. Sharing of Personal Data

We may share personal information with service providers that help us operate our store, including payment processors, hosting providers, delivery companies, analytics providers, email services, fraud-prevention providers, and professional advisers. These parties may use the information only as necessary to provide their services or meet their legal obligations.

We may also disclose information when required by law, court order, or governmental authority; to protect our rights, customers, or business; or in connection with a merger, acquisition, financing, or sale of all or part of our business.

We do not sell personal information for monetary compensation.

5. Data Protection and Retention

We use appropriate administrative, technical, and organizational safeguards designed to protect personal information against accidental loss, unauthorized access, misuse, alteration, or disclosure. Payment transactions are transmitted using encrypted connections and are processed through Stripe’s secure payment infrastructure.

No internet transmission or storage system is completely secure. While we take reasonable steps to protect your information, we cannot guarantee absolute security.

We retain personal information only for as long as necessary to fulfill the purposes described in this Policy, provide our services, resolve disputes, enforce agreements, and comply with tax, accounting, and other legal requirements.

6. Cookies

Our website uses cookies and similar technologies to operate essential features, remember preferences, maintain shopping carts, support secure checkout, measure website performance, and understand how visitors use the website.

Essential cookies are necessary for the website and payment process to function. Analytics, preference, or advertising cookies will be used only where permitted by applicable law and, when required, after obtaining your consent.

You can manage non-essential cookies through our cookie settings, if available, or through your browser settings. Blocking certain cookies may affect website functionality, account access, shopping-cart features, or checkout.

7. International Data Transfers

Some service providers, including Stripe, may process personal information in countries other than your country of residence. Where required, appropriate safeguards are used to protect personal data transferred internationally, such as contractual protections or legally recognized transfer mechanisms.

8. Your Privacy Rights

Depending on your location, you may have the right to request access to your personal information, correct inaccurate information, request deletion, restrict or object to processing, obtain a portable copy of your data, or withdraw consent at any time.

You may unsubscribe from marketing emails by using the unsubscribe link included in those messages. Withdrawing consent does not affect processing that occurred before the withdrawal. Certain information may be retained where required for legal, fraud-prevention, accounting, or contractual purposes.

You may also have the right to submit a complaint to the data protection authority or privacy regulator in your country.

9. Children’s Privacy

Our services are not intended for children who are not legally able to enter into a purchase contract in their jurisdiction. We do not knowingly collect personal information from children without appropriate parental or guardian authorization.

10. Changes to This Policy

We may update this Privacy Policy to reflect changes to our practices, services, or legal obligations. The revised version will be posted on this website with an updated “Last updated” date.

11. Contact

For questions about this Privacy Policy or to exercise your privacy rights, please contact paulinedebo through the contact form or contact details provided on our website. Please include enough information for us to identify your request and respond appropriately.